Questions buyers ask first.
Everything you want to know before you place an order — or while one is on its way.
General
Is DS Corp a store?
No. DS Corp is a buying desk, not a store. We don’t hold inventory or sell products directly. When you share a product link from an Indian marketplace, we purchase it on your behalf, quality-check it, and ship it to your international address.
Where is DS Corp based?
DS Corp (D S Corporation) is based in Sangli, Maharashtra, India. We’ve been operating since 2001, starting in cotton yarn export before expanding into international product sourcing and delivery.
How many countries does DS Corp ship to?
We ship to USA, UK, UAE, Oman, New Zealand, South Africa, France, Germany, Italy, Sweden, Switzerland, and across Europe. If your country isn’t listed, it isn’t necessarily a dead end — ask us and we’ll confirm whether we can ship there. See our full destination list.
Is DS Corp a legitimate registered business?
Yes. DS Corporation is a registered Indian business with an IEC (Import Export Code) and GST registration, both of which are required to export from India commercially. We’ve fulfilled 389+ orders across 9–10 countries since we began exporting. See how it works for the full process.
Can I share an image or describe a product instead of a link?
Yes. You don’t need a marketplace link. Share a photo, a screenshot, or simply describe what you’re looking for — our team will identify the product, find the best source in India, and send you a quote within 24 hours.
Process
What happens after I share a product link?
We review the link, check the item is sourceable and not restricted for your destination, then send you a transparent quote within 24 hours — broken down into product cost, service fee, and shipping. You only pay once you approve the quote. See our full how it works breakdown, or get a quote directly.
Do I pay anything to get a quote?
Nothing. Getting a quote is completely free. We review your request and send you a transparent breakdown of product cost, service fee, and shipping within 24 hours. You only pay when you decide to proceed.
How long does the whole process take from order to delivery?
It varies by destination and order type. Once you approve the quote and pay, sourcing typically takes 2–4 business days for in-stock items. Quality check and packaging adds 1–2 business days. Shipping transit time depends on the courier and your country. We give you a realistic timeline at the quote stage rather than a fixed promise.
Will I see the product before it ships?
Yes. We photograph every order after the quality check and send the photos to you on WhatsApp before dispatch, so you see exactly what’s on its way before it leaves India.
Can I share an image or describe a product instead of a link?
Yes. You don’t need a marketplace link. Share a photo, a screenshot, or simply describe what you’re looking for — our team will identify the product, find the best source in India, and send you a quote within 24 hours.
Can I track my order after it ships?
Yes. We send you a tracking number via WhatsApp as soon as your order is dispatched, so you can follow it from India to your door.
Do I need an Indian address or card?
No. You don’t need an Indian address, credit card, or account on any marketplace. We handle the purchase entirely on our end. All you need is a product link, an image, or a description.
What happens if my order is delayed?
Delays can happen for several reasons — marketplace stock issues, customs holds, or public holidays in India — and they vary order to order. If anything affects your timeline, we tell you directly over WhatsApp as soon as we know, rather than letting you wonder.
How do I know DS Corp is a legitimate business?
We share our IEC (Import Export Code), GST registration, and proof of previous shipments on request. DS Corporation has been exporting from India since 2001 and has fulfilled 389+ orders across 9–10 countries.
Pricing
How much does DS Corp charge?
Our service fee depends on your order’s quantity and scope of work — a single small item and a bulk order with custom packaging take different amounts of work to manage, so we don’t publish one flat percentage that wouldn’t be accurate for most orders. Your quote shows the fee as its own line, separate from the product cost and shipping, before you pay anything.
Do I pay anything to get a quote?
Nothing. Getting a quote is completely free. We review your request and send you a transparent breakdown of product cost, service fee, and shipping within 24 hours. You only pay when you decide to proceed.
What does the total cost include?
Your total quote has four components: the product cost (the actual Indian marketplace price), our service fee, shipping cost, and any applicable customs and duties at your destination. Customs is always shown separately and is paid by you at your end — it’s set by your country, not us. See our Customs & Duties Guide.
Is there a minimum order value?
No — there is no minimum order value or quantity for individual orders. We quote based on what you’re looking for, whatever the size.
Are there any hidden fees?
No. Your quote is the complete picture — product cost, our service fee, and shipping, all on separate lines. The only thing we can’t include upfront is customs duty, since it’s set by your destination country and collected at the border. We always explain what to expect for your country before you pay. See our Customs & Duties Guide.
Do you offer discounts for bulk or repeat orders?
Pricing is quoted competitively based on your order’s quantity and scope of work from your first order, so we don’t layer a separate repeat-customer discount on top. For bulk or volume orders, pricing per unit generally improves with quantity — share your requirements and we’ll quote accordingly.
Shipping
Which couriers do you use?
We work with DHL, FedEx, Aramex and India Post depending on the destination country, order weight, and your budget. All shipments include tracking from dispatch to delivery.
How long does shipping from India take?
It depends on the destination and the courier mode chosen — air freight is faster but higher cost, sea freight takes longer but suits larger or heavier orders. We confirm a realistic timeline for your specific order at the quote stage, not upfront as a guaranteed window.
Do you ship to countries not listed on your website?
Possibly. The countries on our website are the lanes we run regularly and know well, but absence from the list isn’t a hard limit. Share your country and what you need, and we’ll confirm whether we can ship there.
What can cause a delay after my order has shipped?
The most common cause is customs processing at the destination — clearance times vary by country and are outside our control. Public holidays in India around the dispatch date can also affect how quickly an order leaves. We communicate over WhatsApp if anything affects your timeline and we’re aware of it.
Can you ship directly to an Amazon FBA warehouse?
Yes. We ship to any international address — Amazon FBA warehouses, your own warehouse, a fulfillment centre, or your home. Tell us the destination at the quote stage and we’ll confirm it works for your order. See our FBA & Resellers page for more.
Customs
Who pays customs and duties?
Import duties and taxes are the buyer’s responsibility and are set by your country, not by DS Corp. We prepare accurate export invoices and never under-declare value. See the by-country table above for current thresholds for your destination, and our pricing page for how customs fits into your total order cost.
Has the USA’s duty-free threshold changed recently?
Yes — significantly. The US suspended its $800 de minimis duty-free exemption for all countries as of August 2025, reaffirmed in February 2026. There is currently no automatic duty-free threshold for US shipments of any value. We factor this into every USA quote upfront. See our USA shipping page.
What is the EU doing to import duties in 2026?
From 1 July 2026, the EU is introducing a flat €3 customs duty on most parcels valued under €150, ending the previous duty-free treatment for low-value EU imports. Some EU countries, including Italy, introduced their own national handling fees from January 2026 ahead of this EU-wide change.
Will I get a customs surprise when my order arrives?
We tell you what to expect before you pay, not after. For every destination, we give you our current guidance on thresholds and what’s likely to apply to your specific order at the quote stage. We also declare accurate values on every shipment so there are no documentation surprises at the border.
Will DS Corp under-declare the value of my order to reduce customs?
No. We declare accurate values on every shipment and prepare proper commercial invoices. Under-declaring puts your parcel at risk of seizure, delays, and penalties — and it’s not something we do, regardless of what a buyer requests.
Does shipping to the UAE or Oman benefit from the India trade agreement?
Yes, for qualifying orders. The India-UAE CEPA (in force since May 2022) and the India-Oman CEPA (in force since June 2026) both offer preferential or zero duty on qualifying Indian goods with a proper Certificate of Origin. This is most relevant to commercial-scale orders. Ask us at the quote stage if your order may qualify.
How do I find out what customs I’ll pay for my country?
See our Customs & Duties Guide for current thresholds by country. We also give you country-specific customs guidance at the quote stage for every order before you pay.
Quality & Returns
What happens if an item fails the quality check?
We don’t ship it. If an item fails our quality check, we notify you immediately with photos and offer alternatives — a replacement item, a different seller, or a full refund of the product cost.
What if my order arrives damaged after it’s been shipped?
Once a parcel leaves our hands in good condition, the courier and customs process are outside our direct control — this is the one limit we’re upfront about. Message us anyway; we’ll help you understand your options with the courier, even though it falls outside what DS Corp can directly refund.
How long do I have to report a problem with my order?
Message us on WhatsApp with your order number and photos within 48 hours of delivery so we can review it properly against our quality-check records.
What compensation will I receive if there’s an issue DS Corp is responsible for?
If your issue falls within what we cover — wrong item, our handling damage, or something significantly different from what was described — you choose between a replacement, sourcing from a different seller, or a refund of the product cost.
Can I return an item if I simply change my mind?
No — change of mind returns are not covered. We source specifically on your behalf based on what you requested, so returns are handled only where there is a genuine quality, accuracy, or damage issue on our side.
Products
Is DS Corp a store?
No. DS Corp is a buying desk, not a store. We don’t hold inventory or sell products directly. When you share a product link from an Indian marketplace, we purchase it on your behalf, quality-check it, and ship it to your international address.
What kind of products can DS Corp source from India?
We source across a wide range of categories — spices and commodities, food and beverages (including vegan), raw materials and ingredients, Ayurveda and wellness, beauty and personal care, fashion and ethnic wear, handicrafts, festival items, incense and pooja essentials, and more. If it’s on an Indian marketplace or findable from a local Indian seller, share the link, image, or description and we’ll confirm. See everything we source.
Do you source food, spices, or vegan products?
Yes. We source spices, commodities, raw food ingredients, and packaged food and beverages — including a dedicated range of vegan products. Share what you’re looking for and we’ll confirm whether it can be exported to your country.
Can I order white-label or custom-branded products from India?
Yes. We offer white-label sourcing and custom packaging for buyers who want to sell Indian-made products under their own brand internationally. Lead times are longer than standard orders since packaging and branding materials need to be sourced or produced alongside the product itself. See our White Label & Packaging page.
Are there items you won’t source?
Yes. Anything that isn’t legal to export from India — narcotics, weapons, counterfeit goods, and similarly prohibited categories. Some items are also restricted depending on your destination country (for example, certain food items may face biosecurity restrictions for New Zealand). We check this at the quote stage and flag anything affected before you pay. See our Restricted Items page.
Can you source from Instagram sellers or local Indian shops, not just marketplaces?
Yes — this is what our Social & Local Finds service is for. Share a screenshot, a photo, or a description of something you’ve seen from any source in India, and we’ll try to identify and source it, often by contacting the seller directly. See our Social & Local Finds page.
Can I get a product custom-packaged or branded with my own label?
Yes. We offer white-label sourcing and custom packaging for buyers who want to sell Indian-made products under their own brand internationally.
What if the product I want isn’t in one of these categories?
These categories cover what we’re asked for most, not the full limit of what we can source. If it’s legal to export from India, share a link, image, or description and we’ll tell you if we can get it.
Last updated: 09/06/2026
Ready to source from India?
Share a product link and we’ll review it and respond within 24 hours. No payment to get a quote.